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How to register?
Go to the main page and click on the icon on the right to register. Enter your personal details, address and password. Make sure you read the privacy policies and agree with the terms, otherwise you will be unable to complete the registration.
How can I pay for goods?
Payment methods on our online store are:
Do you send goods abroad?
Yes, we send the goods to most countries in the world. Depending on the country shipping prices are different.
Where and how can I return ordered online cosmetics?
In order to return the product should be maintained in the main condition - not damaged goods and packaging intact (no attempts) should be in the same condition. If this condition is met, then you should write a free-form application for return of the product, with an account - invoice number, the product name and price of the account number where the money should be returned. You must also write you agree that the amount repaid will be deducted accordingly delivery fee. Filled application send by e-mail info@kairiuprekyba.com when we receive a request, your address I'll call the courier (or item can be sent by post). When we receive the product within 3 business day. will refund the money to your account. If the packaging is damaged goods, or items were used, money will NOT be returned.
If seller and buyer did not aggre with dispute. Buyer can fill form in online dispute resolution: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage .
What if the product is not in the description of information that I am interested in?
Write us an e-mail info@kairiuprekyba.com and we will respond within 1 business day. This thread indicate what information about any product you can not find.
Do the prices include VAT?
Yes, all the prices in the e-shop are with VAT.
how much time it takes to deliver the goods?
Estimated delivery time for Lithuania to 5 working days.
Abroad delivery time up to 10 working days.
Is it possible to withdraw the products in place?
The goods can be withdrawn in Kaunas, Ringuvos g. 17
I want to provide more information about the order (door code, instructions for the courier, etc..). Where can I do this?
Booking commentaries, selecting a delivery method.
If you order items that are not available at the site how much time it takes to deliver the goods?
Individual goods delivery can take up to 2 months.
Delivery
Lithuania, Latvia and Estonia, the goods are delivered by courier delivery company Omniva. Estimated delivery time for to 5 working days.
In other parts of the world the goods are delivered within the logistics company DHL. Abroad delivery time up to 10 working days.
Payments
To pay for online purchases of goods store www.kairiuprekyba.com can:
Information transfer:
Recipient's name: UAB Kairiu Prekyba
company Code: 302906883
Beneficiary account: LT717300010140326641
Beneficiary Bank: Swedbank
Bank code: 73000
SWIFT: HABALT22
BANK adress: Konstitucijos 20A, LT-03502 Vilnius, Lithuania
Returns
Quality of goods purchased online can be returned within fourteen (14) days from the date of delivery to the customer.
The return of the goods must following the conditions:
If the conditions listed above are met, you should fill out an application to return the product (download form), specifying the name of the account - invoice number, the product name and price of the account number where the money should be returned. You must also write that you agree that the amount will be returned išminusuotas delivery fee. The application must by send e-mail info@kairiuprekyba.com . Once we receive your request, to your address I'll call the courier (or item can be sent by post). When we receive the product and confident that the product is not used within 3 working days we will return the money to your account.
Have questions that are not noted here?
Contact us by phone +370 646 86548
Contact us directly through Skype: Kairiu prekyba
